Builders Spend an Average of
$4,200 Per Home on Warranty Claims
The Challenge
Construction records do not survive to warranty period
Paper daily logs, inspection forms, and installation records are filed at project close. When a warranty claim arrives 14 months later, nobody can find the specific records for that unit and that system.
Legitimate vs homeowner-caused damage is unprovable
Was the drywall crack from settling or from the homeowner hanging a 200-pound TV without blocking? Without as-built documentation, the builder cannot prove the home was delivered in good condition.
Trade warranty periods are not tracked
The HVAC sub has a 2-year warranty, the roofer has 10 years, and the painter has 1 year. Tracking which trade warranty applies to which claim and whether it has expired is a spreadsheet nightmare.
Recurring defect patterns are invisible
If the same plumbing fitting is failing in every home in a subdivision, the builder does not know until dozens of claims accumulate. Paper warranty files cannot reveal patterns across hundreds of homes.
The POD Advantage
Voice-documented installation records
Capture installation details, material lot numbers, and inspection results during construction. POD creates a permanent digital record linked to each unit that survives through the entire warranty period.
As-built photo documentation
Photo-document rough-in conditions, framing details, and finish quality before walls close. When a warranty claim arrives, pull up the exact photos showing the original condition of that system.
Warranty analytics dashboard
Track warranty claims by trade, system, subdivision, and timeframe. POD identifies patterns that reveal systemic issues so builders can fix the root cause instead of paying for repeated repairs.
Trade warranty expiration alerts
Every subcontractor warranty period tracked per unit. POD alerts the warranty team when a trade warranty is about to expire so back-charges can be filed before the deadline passes.
Warranty Intelligence
“A homeowner claimed their foundation cracked due to our construction. We had no photos of the pour, no inspection records, and no curing logs. We paid $28,000 for a repair that might have been caused by their landscaping drainage. Documentation would have saved us.”
— Warranty Manager, Production Home Builder
Industry-Specific KPIs That Update Themselves
POD tracks hundreds of KPIs from a 5-minute voice report. Here are just 2 of them.
Safety Performance
Earned Value Performance
Both cost and schedule under pressure
These update in real time from a 5-minute voice report. No spreadsheets. No data entry.
Frequently Asked Questions
Protect Every Home You Build With Documentation
See how POD creates the construction record trail that defends builders during warranty claims.